Refunds Policy

Effective date: August 14, 2026

Before publishing this policy, replace these placeholders
  • [REFUND CONTACT EMAIL]
  • [REFUND ELIGIBILITY WINDOW, IF ANY]
  • [GOVERNING JURISDICTION]

This page is a policy draft, not legal advice. Have it reviewed by a qualified professional before publishing.

Digital product

Native Pledge Manager is a digital product. A license is a one-time purchase covering one production WordPress site and one campaign, for the lifetime of that campaign.

Support-first approach

If something isn't working as expected, contact support first at [REFUND CONTACT EMAIL] — most issues can be resolved without a refund.

Requesting a refund

To request a refund, contact [REFUND CONTACT EMAIL] with your order and license details. Refund eligibility window: [REFUND ELIGIBILITY WINDOW, IF ANY].

Confirmed refunds and license revocation

A confirmed full refund may result in the associated campaign license being revoked. Revocation blocks campaign writes and new campaign purchases on that campaign, but retains campaign views and exports. See License & Updates for details.

Chargebacks and fraud

A confirmed chargeback or a confirmed finding of fraud or abuse is handled the same way as a confirmed refund for license purposes: it can result in revocation of the associated campaign license, following the same revocation policy.

What revocation does and does not do

Revocation blocks new campaign writes and new campaign purchases. It does not remove your ability to view or export existing campaign data.

Contact support

For refund requests or questions about this policy, contact [REFUND CONTACT EMAIL]. This policy is governed by the laws of [GOVERNING JURISDICTION]. Native Pledge Manager is a product operated by Deewang Ltd.